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Refund Policy


In the event that you are unable to attend Scalefest, a credit will be available to be used for any future Scalefest tickets (within the next 24 months period). This postponement of attendance must be made no later than 7 days prior to the event or program. Cancellation less than 7 days prior or non–attendance to the event, regardless of the reason, leads to forfeiture of your ticket. 

If the event is cancelled or postponed your ticket is automatically valid for the new date. 

All refunds must be approved by Scalefest prior to being confirmed and will be on a case-by-case basis. All refunds will not include the booking fee paid upon purchase. If you have any questions about our refund policy, please email hello@scalefest.com.

Need help?

Contact us at help@scalefest.com for questions related to refunds .